Access to gymnastics classes at Delta are subject to the following terms and conditions which are designed
to clearly articulate the rights and obligations of members and for the comfort and enjoyment of all.
Definitions
‘The Club’- means ‘Delta Gymnastics’, or any nominee of Delta Sports ABN 25629040160.
‘Member’-means the person applying to participate in gymnastics classes or if under 18 years then parent and child applying to participate in classes at The Club.
‘Venue’ means whole of premises where gymnastic services are provided from time to time (including car parking, waiting areas and amenities).
The terms of this agreement will be limited to the conditions listed on this document. Oral agreements of any kind shall not alter or vary the terms of this agreement.
Membership
In order to access classes, the Member must be accepted by The Club into an available class and hold a fully paid membership inclusive of annual club joining or competitive registration fee and a valid Direct Debit Agreement.
Debit Memberships will be ongoing and only expire upon 30 days written notice to cease.
On application a Member will pay the first period fee, as well as a joining fee or annual competitive registration.
Fees are debited 7 days in advance of the period allowing access to classes.
To enter competitions, tours, events or clinics a member must pay the appropriate fee by the due date and have a fully paid membership at the time of nomination and participation.
Classes
Gymnastics Classes will be offered at the Venue at times as notified by The Club.
The Club may vary class times, location and days. If class changes affect a Member, the Member will be notified by either telephone, text, email or in class notices.
The Club may replace a Member’s regular class with a Carnival/ Competition session.
Delta classes operate from the first week in January – the second to last week in December including school holidays..
Delta Aspire gymnasts will have adjusted holiday schedules as published each year in the Aspire Booklet.
A position in a class will only be held for the period a member has a valid paid up membership.
Missed Classes
It is normal that from time to time Members will be unable to attend their scheduled class due to family or school commitments or sickness. Missed classes will not be rescheduled as a right of membership. For Junior Gym Kids, Gym Kids and Aspire 2 gymnasts you will receive unlimited makeups which will be valid for 12 months if notified and accessed via your parent portal prior to the missed class and available for the duration of your current membership. Make up classes may not be rescheduled once booked. Make up classes are forfeited after withdrawal.
Public Holidays
Classes do not operate on Public Holidays as gazetted by the Queensland Government.
Junior Gym Kids (Explorers, Movers, Groovers Classes), Gym Kids and Aspire 2-6 Gymnasts.
Should your child’s class fall on a Public Holiday you will receive a membership credit voucher which will be deducted from your next payment. Membership credit vouchers are not transferable. During the Christmas Shut Down period you will not be charged for classes that fall within the closure period.
Aspire 7.5 to Aspire 30
Members Make up lessons will not be provided for classes missed due to a Public Holiday. Fees are calculated based on missed public holidays and shut down period.
Confidentiality
We will keep any information (including your account details) in your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you:
to the extent specifically required by law; or
for the purposes of this agreement (including disclosing information in connection with any query or claim).
Dangerous Weather / Shut Down Conditions
The Club will follow advice from State Emergency Services and competent government regarding severe weather warnings and shut down due to health concerns. Refunds or make-up lessons will not be provided as a right if dangerous weather conditions or health advice require the cancellation of classes.
Refunds
Fourteen Day Money Back Guarantee
New Members only, may request a refund in writing for ANY REASON in the first fourteen days of membership. You will be refunded the full amount paid including the joining or registration fee and any membership fees. Refund is via direct debit, and will be deposited into a nominated bank account.
No other Refunds
Under no other circumstances will any other membership be refunded.
Conduct
It is a requirement of entry to the Venue that all Members and guests follow the instructions of management including rules, regulations and policies as published, distributed or posted from time to time in the venue.
Management reserves the right to refuse entry to classes or the Venue or cancel a membership without refund if conduct interferes with the safety or comfort of the Member, other Members, guests or staff.
Children who are in the Venue but not participating in classes are to remain under the direct care of an adult at all times. Only participants under the direct supervision of a coach may enter the gymnastics area or adjacent court areas. All other children are asked to refrain from using any gymnastics equipment.
Suspensions
Serious Injury/Illness Related Suspensions – Available on all Memberships. Suspension/extension will be granted for periods of more than four weeks (or more) of injury or illness if a Doctor’s certificate is provided to The Club, within one week of the ‘start’ date indicated on the certificate.
Certificate needs to state ‘date to date’ of expected absence and how this injury/illness directly affects the member’s ability to participate.
Under no circumstances will suspensions be backdated.
In all cases, class positions can NOT be held during a period of suspension.
Media Policy
Members are advised that from time to time their child’s image may be captured by photos or videos during training, regular or special events. Membership at The Club serves as an acknowledgement to use any images captured by Delta Gymnastics for the purposes of promotional material, media or other purposes without further permission being necessary.
If Members do NOT want their child’s image to be used in any promotional material, the Member must advise The Club accordingly. On request the Club will provide the Member with a form to complete, confirming the Member’s request.
Waiver
Membership at The Club serves as an acknowledgement that there are risks / dangers associated with participation in the sport of gymnastics as members participate in activities involving height, rotation and motion.
Direct Debit
This is your Direct Debit Agreement with DELTA SPORTS PTY LTD 25 629 040 160 or nominee. It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider. Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation.
How to Contact Us – All communication addressed to us should include your Child’s full name and Date of Birth.
You can contact us directly or alternatively contact your financial institution. These should be made at least 7 working days prior to the next scheduled drawing date. You may contact us as follows:-
Phone : 07 3262 0055
Email : admin”at”deltagym.com.au
Mail : 60 Boothby Street, Kedron. Q 4031
I have requested and authorised Delta Sports (ABN 25 629 040 160) or it’s nominee to debit through the Bulk Electronic Clearing System (where applicable) the account held at the financial institution as provided with at any time, any amount Delta Sports is entitled to debit or charge under or in connection with this Agreement subject to the terms and conditions of the Direct Debit Request Service Agreement below.
Acknowledgment
I acknowledge that I have been given the opportunity to read the terms and conditions of membership and terms and conditions governing the debit arrangements between myself and Delta Sports Pty Ltd or nominee as set out in this request and Direct Debit Request Service Agreement and to ask Delta Sports any questions I may have about it. I acknowledge that if this document has not been provided prior to acceptance I have been given 48 hours from this agreement being sent to cancel for any reason.
Debiting your account
By agreeing to a Direct Debit Request or by providing us with a valid instruction, you have authorised us to arrange for funds to be debited from your account. We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request Or We will only arrange for funds to be debited from your account if we have sent to the email address nominated by you in the Direct Debit Request, a billing advice which specifies the amount payable by you to us and when it is due. If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
Amendments by us
We may vary any details of this agreement at any time as instructed by you via phone or parent portal to upgrade a class membership or by us in relation to any change of fees by giving you at least fourteen (14) days written notice to your nominated email address..
Amendments by you
You may change, stop or defer a debit payment, or terminate this DDR agreement by providing us with at least 7 days notification by writing to: 60 Boothby Street, Kedron Q 4011. OR emailing [email protected] OR by telephoning us on 07 3262 0055 during business hours; Or – arranging it through your financial institution, which is required to act promptly on your instructions. This does no change the obligation for you to give 30 days notice to cancel a membership.
Your obligations
It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the Direct Debit Request.
If there are insufficient clear funds in your account to meet a debit payment:
you may be charged a fee and/or interest by your financial institution;
you may also incur fees or charges imposed or incurred by us; and
you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
You should check your account statement to verify that the amounts debited from your account are correct.
Dispute
If you believe that there has been an error in debiting your account, you should notify us directly on 07 3262 0055 and confirm that notice in writing with us as soon as possible so that we can resolve your query more quickly. Alternatively you can take it up directly with your financial institution.
If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
Notice
If you wish to notify us in writing about anything relating to this agreement, you should write to :-
DELTA SPORTS Pty Ltd – admin -”at”-deltagym.com.au or 60 Boothby Street, Kedron QLD, Australia 4031 We will notify you by sending an email to the address you have given us in the Direct Debit Request. Any notice will be deemed to have been received on the next day after sending.